Contact Us

Please fill out the form on the right to contact us with any questions, comments, or concerns.  If you are writing regarding an order, please include the order number in the subject line.

374 South 5th Street
Brooklyn, NY, 11211
United States

(347) 450-7720

Oil + Water specializes in micro-batch handcrafted skincare products made with high-quality organic ingredients and a strong focus on earth-friendly practices. Oil + Water's aim is to provide simple but luxurious, natural, and effective skincare products under the reductionist principle that less is more, and to promote awareness about clean beauty and eco-conscious living.

Shipping

Oil + Water cares about the future of our planet! Read about our thoughtful packaging and shipping options that help you to reduce your waste and carbon footprint as you shop with us.

SHIPPING

Our sustainability efforts do not stop once a package leaves our door. We do our best to ensure that the packing and transport of your orders, a necessary part of our business, leaves the smallest environmental footprint possible.

CARBON OFFSETTING

Through our partnership with Dot Neutral, all of our shipments are carbon neutral. This means that the carbon emissions generated by their transport are offset by projects in categories such as forestry, renewable energy, and energy efficiency.

We are currently supporting the Massachusetts Tri-City Improved Forest Management Project.

Nantucket Photos-3.jpg

OUTGOING SHIPMENTS

OUR PRACTICES

  • We reduce the amount of materials used to ship your items by packing orders in the smallest shipping box possible.

  • We send digital rather than paper invoices.

  • We pack orders carefully to reduce the risk of damage to items and the need to reship.

  • We eliminate any unnecessary components when packing your orders.

  • We eliminate all plastic.

SHIPPING MATERIALS

We source consciously-made shipping materials with multiple sustainability attributes:

  • Shipping boxes - 100% recycled; biodegradable; recyclable; manufactured in the USA

  • Kraft paper cushioning - reused from incoming shipments

  • Shredded paper cushioning - recycled content; biodegradable; recyclable

  • Tissue paper - 100% recycled; biodegradable; recyclable; manufactured in the USA

  • Packing tape - renewable; recyclable; features a recyclable cross-linked (natural & synthetic rubber) adhesive & backing; manufactured in the USA

  • Shipping labels - 100% recycled; recyclable; feature release liner that is 100% recycled and curbside recyclable; manufactured in the USA

  • Info cards - 100% recycled; biodegradable; recyclable; manufactured in the USA

    • Our info cards are printed on Reich SAVOY® cardstock. “SAVOY® is tree free and made from 100% recovered cotton from the textile industry that would otherwise end up in a landfill. Because cotton is naturally brighter white than wood, the cotton paper making process requires less bleach and other chemicals than papers made from wood. It also requires far less water processing and far less energy. SAVOY® is archival, acid free, recyclable, biodegradable, and elemental chlorine free.”

INCOMING SHIPMENTS

OUR PRACTICES

  • We work with suppliers who share our mission of environmental responsibility and our commitment to eco-friendly packaging choices.

  • We recycle all incoming packing boxes.

  • We reuse any kraft paper cushioning for our own outgoing orders.

  • Our suppliers minimize their use of plastic. However, some of our oils will come wrapped in a plastic bag for leakage control, and some of our containers will arrive wrapped in plastic to keep them clean, or in a small amount of bubble wrap for cushioning. We are extremely mindful of any film plastic we receive and always recycle it by depositing it at local film plastic recycling bins.